Privacy Policy

Last updated: October 8, 2024

Introduction

Welcome to Freeze and Cold ("we," "us," or "our"). This Privacy Policy aims to inform you about how we collect, use, disclose, and safeguard your personal information when you interact with our website, freezeandcold.com, and participate in our free social casino games. Please note that our games are purely for entertainment and do not involve real money or offer any monetary rewards or prizes.

By accessing or using our services, you agree to the collection, use, and storage of your information as described in this Privacy Policy. If you disagree with any part of this policy, you may opt not to use our services.

Information We Collect

2.1. Personal Information

Personal information refers to any data that can identify you directly or indirectly. Examples include:

• Name
• Email address
• Username or player name
• Information provided via in-game communications or contact forms

2.2. Non-Personal Information

Non-personal information refers to technical details of your interaction with our services, such as:

• Browser type and version
• Device details (mobile or desktop)
• Operating system
• IP address
• Pages visited on our website
• In-game performance (e.g., scores, achievements)

How We Use Your Information

We use your information for various purposes to improve your gaming experience and ensure the platform's proper functioning, including:

• Operating and maintaining our free social casino games
• Personalizing your experience with customized game content
• Analyzing user interactions to enhance our services
• Responding to inquiries and providing customer support
• Detecting and preventing fraud or misuse

Please note that we do not collect or store payment information, as no real money transactions occur on our platform.

Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share it in the following cases:

• Service Providers: We may share data with trusted third parties, such as analytics providers, to help us operate and improve our services.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and ensure seamless service functionality. Cookies are small text files stored on your device to track website interactions.

5.1. Types of Cookies

• Essential Cookies: Required for basic functionality of the website and services.
• Performance Cookies: Help us understand how users interact with our website, such as page views and session duration.
• Functionality Cookies: Remember user preferences and settings to enhance the experience.

You can manage cookie preferences via your browser settings. Disabling certain cookies may affect website functionality.

Security of Your Information

We employ industry-standard security measures, including encryption, to protect your data from unauthorized access. However, no data transmission method is 100% secure. We recommend using strong passwords and caution when sharing sensitive information.

Children's Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If such data is discovered, we will take immediate steps to delete it.

Your Rights

You have certain rights concerning your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request updates to inaccurate information.
• Deletion: You can ask us to delete your personal data, subject to legal obligations.
• Opt-Out: You may opt out of promotional emails by following the unsubscribe link in those emails.

To exercise these rights, contact us at info@freezeandcold.com.

Opt-Out Section

You can opt out of certain data collection practices, such as tracking for performance or marketing purposes, by contacting us at info@freezeandcold.com or adjusting your browser settings to block cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will reflect the latest revisions. Continued use of our services indicates your acceptance of any changes.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us via:

• Email: info@freezeandcold.com
• Website: freezeandcold.com
• Address: Studiestræde 25, 1455 København K, Denmark